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SHIPPING & RETURNS
All orders will ship via Canada Post.
Standard shipping charges:
Orders Under $50: $7.95
Orders Over $50: FREE*
Note: Taxes do not apply toward $50 minimum purchase for free shipping.
*Additional shipping fees will apply for express shipping.
Whatever the order value: $15.95
+ Orders received Monday through Friday will be processed within 48 hours of receipt. Processing time does not include weekend days or holidays.
+ Orders placed on Saturday and Sunday will be processed on the following Monday.
+ Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
If for any reason you are not fully satisfied, simply return it/them to us within 30 days of purchase for refund.We cannot accept the return of items that have been opened nor of products that contain SPF or where a DIN or NPN number is indicated
Please note all promotional items such as gift with purchase must also be returned, except free samples.
Proof of purchase (original receipt) must be submitted with return.
Within 10 to 12 business days of return, we will credit your credit card to the total price of the product(s) returned (including taxes). If you decide to return your product(s) using the Easy Return Label service of Canada Post (please see information below), total refund with be reduced by $7.95, corresponding to the price of this service. If not, full refund will be made.
For your protection, to be assured of a quick return and refund and to benefit from our preferential rates with Canada Post, we advise you to choose our Easy Return Label service. To create and print your Canada Post Label, please follow the steps below:
STEP 1 - Click on the link below or copy and paste it into your browser’s address bar to access a Return Label.
Canada Post will e-mail you the tracking number to your return. Please keep this number should you need to track your shipment.
Each label you print from our website contains a unique Canada Post tracking number. These are intended for a single use only. If an attempt is made to reuse the label for a subsequent return, the package will not be delivered to the destination. Please be certain to print a new label each time you return a package.
STEP 2 - Pack the item to be returned securely in the original packaging and include a copy of your Order Confirmation. On the Order Confirmation, please highlight the item(s) you are returning and note the reason for your return.
STEP 3 - Affix the Easy Return Canada Post label to the package, covering the original shipping label and take it to your local Canada Post Office for shipping.
Note : If you do not have access to a printer, simply go to your Canada Post outlet and provide them with our Policy Return Number PR748312 as well as your Order Confirmation Number and they will provide you with a Return Label.
Note : You do not have anything to pay for the Easy Return Label service; the return shipping fees ($7.95 fixed rate) will be subtracted from your total refund.
If you do not wish to use this Easy Return Label service, we would advise you to choose a prepaid traceable shipping solution such as UPS, FedEx or Insured Parcel Post. Please send your package to:
Attn: Jack Black Web Return
3537, boul. Le Corbusier
Laval (Quebec) H7L 4Z4
If the parcel is damaged when you receive it or if products are defective, please save the box and the merchandise and communicate with us at kEncEmailjogpAhfukbdlcmbdl/db or contact Emilie Leblanc at (+1) 450 963 5096 ext 3001 to make return arrangements.
JACK BLACK PRODUCTS
Every Jack Black product is carefully formulated from the very finest ingredients. Many, like plant extracts, herbs and healing botanicals come from time-tested natural remedies.
PureScience® technology is Jack Black’s proprietary formulation technology created for environmentally conscious consumers. These products fuse the latest skincare innovations with healing botanicals, certified organic ingredients, vitamins and antioxidants to deliver immediate, visible results.
All PureScience formulas:
• Contain certified organic ingredients
• Are Fragrance-free, Paraben-free, Colorant-free, Fragrance-free, Dermatologist tested and packaged in containers streamlined to reduce unnecessary packaging materials
PureScience formulas lock in nature's best and incorporate skin-benefitting, natural ingredients, some that are certified organic and many that are naturally derived – making it perfect for all skin types. Organic ingredients are used wherever possible, because they are not chemically preserved, and are grown using eco-friendly farming practices. The unique formulation technology is gentle, yet highly effective in promoting healthy skin that is suitable for both men and women.
Additionally, all PureScience formulas are paraben-free and fragrance-free. In our Pure Clean Daily Facial Cleanser and True Volume Shampoo the PureScience mark further denotes the use of a very gentle surfactant blend (oat and coconut derived), with no SLS or SLES surfactants. The PureScience concept extends to the overarching Jack Black brand philosophy as well. As with absolutely every product in the line, PureScience formulas are colorant-free; dermatologist tested and are not tested on animals.
Jack Black’s ProSeries® combines breakthrough anti-aging technology with our natural PureScience® technology to create a collection of clinical strength, highly active skin care with proven results.
The ProSeries® range includes two supreme skin-fortifying, age-defying products: Protein Booster Skin Serum and Protein Booster Eye Rescue. These highly active formulas naturally boost the skin’s defenses to keep it healthy while aggressively fighting aging with potent, clinically tested ingredients.
Jack Black has a strict cruelty-free philosophy, no animals are harmed in the development, testing or manufacturing of Jack Black products. Jack Black has not and will never engage in animal testing, for either raw materials or finished goods, nor do we ask outside parties to do animal testing on our behalf.
Virtually all of our products are vegan and do not contain animal derived ingredients or animal by-products. The few exceptions are the use of Beeswax, Silk Amino Acids (derived from the cocoon of silk worms) and Lanolin (made from sheep’s wool). Beeswax is found in our Intense Therapy Lip Balm, The Stick Natural Lip Balm and Wax Pomade. Lanolin is found in our Intense Therapy Lip Balm and Sleek Finish Texture Cream. Silk Amino Acids is found in our Sleek Finish Texture Cream
You will see our cruelty-free bunny symbol on our packaging to indicate that Jack Black products are developed and tested following cruelty-free standards.
Jack Black product containers - made from High Density Polyethylene (HDPE), Low Density Polyethylene (LDPE) and Polyethylene Terephthalate (PET) – do not contain BPA. Our containers are not formulated with BPA, and BPA is not used in the manufacture of Jack Black bottles, or the inks and coatings for our containers.
Bisphenol A has been discussed in many articles in recent years due to the potential health risk to humans exposed to this chemical. BPA exhibits hormone-like properties that raise concern about its suitability in consumer products and food containers. Since 2008, several governments have questioned its safety, which prompted some retailers to withdraw polycarbonate products.
BPA is used to make certain plastics and epoxy resins; it has been in commercial use since 1957. BPA-based plastic is clear and tough, and was historically used to make a variety of common consumer goods, such as baby and water bottles, sports equipment, and CDs and DVDs, and for industrial purposes, like lining water pipes. Epoxy resins containing BPA are also used as coatings on the inside of many food and beverage cans, and in the making of thermal paper such as that used in sales receipts.
Some benefits are immediate, like exhilarating natural scents and skin that instantly looks and feels clean and revitalized. Some last throughout the day, offering a feeling of freshness and confidence in the way you look. Other results emerge over time as the anti-aging benefits of healthy skin help keep you looking youthful for years. At Jack Black we put our greatest effort, and take our greatest pride, in creating products you can trust to perform. Products that work as hard as you do.
JACK BLACK CARE
The skin around the eye is much thinner and has fewer sebaceous glands than skin elsewhere on your face and body. It's also more delicate, and more sensitive than the rest of your facial skin. In fact, it's probably the most fragile skin on the entire body and is therefore most likely to show signs of premature aging and sun damage. Eye creams and eye gels are carefully formulated to treat this thin, delicate tissue. Eye area products contain more emollients than facial moisturizers to address the lack of sebum and dryness. They are also formulated with targeted anti-aging ingredients selected to address specific concerns in the eye area such as puffiness, dark circles, fine lines and wrinkles, and dryness.
A lot of men suffer from oily skin, so you are not alone. And while extremely oily skin requires special care, the great advantage is that it tends to age at a slower rate than other skin types.
To care for oily skin. special cleansing will help prevent pores from becoming clogged. Avoid harsh products that can strip your complexion of oil and encourage flakiness, as this paradoxically causes your skin to produce even more oil than usual. Harsh cleansers can also cause the oil glands to work overtime to compensate for the loss of natural oils. Wash your face in the morning and again before you go to sleep at night using a gentle, but effective cleanser and exfoliant like Deep Dive™ Glycolic Facial Cleanser.Its formula includes a smart balance of vitamins, plant extracts, minerals, and powerful exfoliants to effectively remove dirt and oil without completely stripping your skin of needed moisture. Many cleansers do exactly that, and while your face may feel super clean for a moment, your skin’s lack of moisture causes your body to produce more and more of the very oils you were trying to remove.
Next, apply a light, oil-free moisturizer like Clean Break™ immediately afterward. (If it’s morning and you plan on going outside, be sure to apply a light layer of sunscreen beforehand). It helps nourish and protect the skin while Niacinamide improves skin’s elasticity and texture to help even out skin tone. More importantly, this oil-free moisturizer provides a protective barrier to your skin that can help obviate the need for your body to produce more oil.
And for an ounce of prevention, keep these tips in mind:
+ Wash your pillowcases weekly.
+ Wipe down phone screens to rid them of harmful bacteria.
+ If you wear a cap frequently, try to give your forehead a break every once in awhile.
+ Avoid touching your face as much as you can.
Antiperspirants are classified as over-the-counter drugs by the FDA. They contain an aluminum based chemical compound that reacts with the electrolytes in sweat to block the duct of the sweat gland, stopping the discharge of perspiration. The odor is controlled by reducing the amount of sweat released. (To be classified as an antiperspirant the product must contain an FDA approved aluminum based active ingredient)
Deodorants allow the body to perspire naturally and do not control wetness or stop sweat production. They can work through using a fragrance to cover the odor, or some deodorants stop odor by using anti-bacterial and anti-fungal ingredients to kill odor-causing bacteria.
Jack Black's Cool CTRL is a Deodorant that stops odor through the use of anti-bacterial and anti-fungal ingredients.
Jack Black’s Pit Boss is both an Antiperspirant and Deodorant.
Both Beard Lube and Supreme Cream offer an exceptional shave. They both incorporate Macadamia Nut Oil and Jojoba Oil as pre-shave oils to help with razor glide as well as Glycerin to help create a cushion of protection against razor burn and irritation.
The choice boils down to personal aesthetic preference. Beard Lube is a translucent lotion-like product that allows you to shave with relatively little water. Its clear form is great for guys who have facial hair or shave their heads because you can easily see where you are shaving.
Supreme Cream, on the other hand, is an opaque, rich lather shave cream. It offers the same great shave as Beard Lube, but is formulated for guys who like a more traditional, white cream that whips into a lather. The Supreme Cream is available in a jar that makes it a great companion product to use with our Pure Performance Shave Brush.
Additionally, Supreme Cream is a PureScience® Formula which means it has been formulated with without parabens and contains certified organic ingredients. It is ideal for sensitive skin, because it does not contain menthol or peppermint oil, two ingredients that are in Beard Lube Conditioning Shave. These ingredients give a very refreshing, tingling feeling and a nice aroma, but are not always tolerable on sensitive skin.
Let's start by understanding why you're having these problems. Ingrowns and razor bumps are pretty much a cause-and-effect deal—when the shortened hair does not grow straight out of the follicle opening, but instead curls around and re-enters the skin (the ingrown), it creates a bump. The culprits? Coarse, thick, curly hair or products that are either overly drying or contain harsh ingredients that can cause irritation.
For those prone to ingrowns, we recommend two products. First, add Jack Black's Face Buff Energizing Scrub to your shaving routine to open congested pores and sweep away oil, dirt and dead skin cells. In addition to allowing for a closer shave (and fewer ingrown hairs by lifting the whisker from the skin's surface), regular use of an exfoliating scrub will improve skin's appearance and texture by removing old cells to expose newer, younger ones underneath.
Secondly, after cleansing skin, apply Bump Fix Razor Bump & Ingrown Hair directly to bumps on the neck and face to help heal and clear skin. This unique product has a powerful combination of 2% Salicylic and Lactic Acids which exfoliate the top layer of dead skin cells, unearthing the skin-trapped facial hairs that cause razor bumps. The hairs are then free to grow up and out, instead of below the skin. In addition, Bump Fix will also dissolve pore-clogging facial oils that can cause acne and blackheads.
One note: When first starting to use Bump Fix, avoid use immediately after shaving; the active ingredients may cause slight irritation until your skin becomes acclimated to the product.